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Frequently Asked Questions
Have questions? We've got answers! Our FAQ section is a comprehensive resource designed to address common inquiries about our products, services, policies, and more. Browse through the frequently asked questions below to find quick and helpful information. If you can't find the answer you're looking for, please don't hesitate to contact our customer support team – we're always happy to assist you.
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Where do you ship to?We ship to most countries worldwide! We're constantly working to expand our shipping network.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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